Support

BittWare’s support team of technical experts are available to answer any installation and usage questions for BittWare products, while also providing assistance with more advanced technical problems that may arise.

The BittWare Developer Site (https://developer.bittware.com) is the place for all of your technical support needs. Once registered (a login and password needs to be created), you will gain on-line access to various technical support tools:

  • BITTS (BittWare Issue Tracking & Technical Support)dev-site_scrnsht1
  • BittWare FTP site
  • BittWare product manuals
  • Software downloads (updates, developer’s kits, and utilities)
  • Product knowledge database
  • Release notes 

You may also contact BittWare support via email or phone:

Email: support@bittware.com
Phone: 603.226.0404
Hours: 8:30 AM to 5:00 PM EST

Additional support is available in our Technical Resources section including all datasheets for BittWare products.


Why BittWare?

Quality & Life Cycle Management

Technology refresh capability with 10+ year supply, quality and timely manufacturing and a trustworthy supply chain. ISO 9000 certified FPGA platform vendor with a history of proven, successful, on-time supply.  Learn more.

FPGA Board Platforms

BittWare's Virtex and Kintex UltraScale low-profile and 3/4-length PCIe board platforms support dual & quad QSFP, DDR4, configurable hardware options, data conversion I/O options, and air-cooled operation.  Learn more.

FPGA Development Tools

Designed to make developing and debugging the applications for BittWare’s boards easy and efficient, the Toolkit provides the glue between the host application and the hardware.  Learn more.

System Development & Integration

Host development tools, Board Support Packages, Baseboard Management Controller and integrated platforms including chassis, backplanes for a full solution. Learn more.